Sweeping, Servicing and maintenance of your stove.

A good quality stove installed and maintained correctly will last you in excess of 20 years. As HETAS registered installers you can be sure that the stove supplied and installed by us will only be of the highest quality. This means that the usable life of your stove will be determined by how well you maintain it.

Chimney Sweeping

Once a year, minimum, you should have your chimney swept. This can be done by a registered chimney sweep or HETAS registered installer like Dinghams. For local customers, this costs £60 inc VAT.

Stove Servicing

Make sure that the rope seals around your door are in good condition. Rope seals will degrade over time and may need replacing every 2-3 years. If you rope seal fails, not only will the efficiency of your stove be impacted, but it could allow harmful gases, such as carbon monoxide, to spill into your room. For local Dinghams customers, the price is £110 incl VAT for a stove service and sweep and will also include changing the rope seals and carrying out a general inspection of the stove. Individually from the sweep this is usually £60 inclusive.

Using Good Fuel

One of the simplest things you can do to maintain your stove is to use the correct fuel. We recommend getting a moisture meter as this will allow you to make sure that any wood placed in your stove is at the correct moisture content level. Consistently using wood with a moisture content over 20% will cause deposits to build up in your stove and chimney. These deposits will cause your stove to decrease in efficiency as well as potentially causing irreparable damage to your flue liner/twinwall chimney.

If you are using other fuels, we always recommend only using those that DEFRA has approved as smokeless. This way you know the exact makeup of the fuel and, should you be in a smoke control area, would be the only ones you are legally allowed to use.


All good quality stoves come with a system of keeping the glass clean. This is achieved by forcing warm air down between the flame and the glass.

Your glass can become dirty for several reasons. Either you have closed the air control down, meaning all the air in your stove is being used to keep the fire burning leaving none available for the airwash. Secondly, you may be burning unsuitable fuel, be this non smokeless coals or high moisture content wood. Marks may also appear on your glass if some of your fuel has fallen beyond the retaining wall of the stove. As the airwash is a curtain of air, anything encroaching the glass will break this curtain and